[title]
[message]Help & Support
FAQ
Sale
Sale items include any products marked as "on sale" on our website. But not those just offered during special events like Pink Friday or Holiday Sales. 💕
📦 Orders with standard shipping are processed within 2-5 business days (M-F). After processing, your order ships and should arrive in 3-4 business days, barring any carrier delays.
💌 If you would like express shipping, you can submit your request HERE or email us at info@shoppinkplastic.com. Be sure to include the item name, size, and the date you need it by. 🗓️ As a small business, we require express requests to be approved in advance to ensure your item arrives on time for your special occasion. Thank you for your patience!
✨ Orders with express shipping are processed within 1-2 business days. After processing, your item will ship and arrive in 1-2 business days, depending on carrier timelines. Need it super fast? We’ll do our best to expedite processing to get your order to you on time! 💖
🌟 All sales are final, and we do not accept returns or exchanges. However, if you receive a defective product or the incorrect item, please contact us, and we’ll gladly assist in resolving the issue.
If we determine that the damage occurred during shipping and was caused by the postal service, we will not be able to cover it. 💌 To ensure your purchase is protected, we highly recommend selecting Route Package Protection at checkout for 100% coverage.
PINK FRIDAY + CYBER MONDAY SALE FAQS
Thank you for shopping our annual sale week! Pink Friday starts on the Friday after Thanksgiving and runs through Cyber Monday. Enjoy sitewide deals all weekend long—perfect for all our Pink Plastic Babez!
As a small business, we experience a surge in orders during sale periods. Processing times for all orders typically range from 2 to 10 business days. However, we strive to ship most orders within 3-5 business days.
If you need your order sooner, feel free to email us about express shipping, and we’ll do our best to accommodate your request. 💌
Once your order is processed, it will be shipped via standard shipping, which typically takes 3-5 business days. 📦
Unfortunately, all items purchased during Sale Week are final sale, and we do not offer returns or exchanges. Please be sure to review our size chart carefully before making a purchase.
If you have any questions about sizing, feel free to email us—we’re happy to help you find the perfect fit! 💖
Yes, express shipping is available upon request! Please email us at info@shoppinkplastic.com before placing your order to arrange express shipping. If you place your order without contacting us first, we may not be able to accommodate your request.
If you purchased Package Protection at checkout, your package is 100% covered! Simply email us, and we’ll provide you with claim instructions to resolve the issue.
If you did not purchase protection, please contact USPS or UPS directly to file a claim. Unfortunately, we are not responsible for missing packages once they are marked as delivered.
Contact us
If you have any questions or need assistance, please visit our FAQ page for common inquiries regarding orders. If you can't find the answer you're looking for, don't hesitate to contact us. We're here to help!
Ready to shop again? Explore our diverse collections.