📦 Orders with standard shipping are processed within 2-5 business days (M-F). After processing, your order ships and should arrive in 3-4 business days, barring any carrier delays.

💌 If you would like express shipping, you can submit your request HERE or email us at info@shoppinkplastic.com. Be sure to include the item name, size, and the date you need it by. 🗓️ As a small business, we require express requests to be approved in advance to ensure your item arrives on time for your special occasion. Thank you for your patience!

✨ Orders with express shipping are processed within 1-2 business days. After processing, your item will ship and arrive in 1-2 business days, depending on carrier timelines. Need it super fast? We’ll do our best to expedite processing to get your order to you on time! 💖

💖 Pre-ordered items are clearly labeled as "Pre-Order" in the product description and title. The shipment date is provided in the item description, and we aim to ship either on that date or earlier.

If you’d like to arrange express shipping for your pre-order on the shipment date, feel free to email us—we’ll do our best to accommodate your request! 💌

All orders are processed within 2-5 business days, though processing is often quicker. You can always email us for exact shipping times.

Standard international shipping typically takes 6-10 business days, while express shipping options take 3-5 business days. To arrange express shipping, email us or submit an express request 🌟.

Please note that international customers are responsible for any customs duties and taxes. For the fastest and most affordable shipping options, email us with your address and item(s). 

You can find more information regarding international express HERE 💖

🇺🇸 We ship to APO boxes (thank you for your service! 💙), but unfortunately, we cannot ship to PO Boxes at this time.

Once your order ships, you’ll receive an email with your tracking number and a link to check its status and delivery date. Stay in the loop with just a click!

✏️ Made a mistake? No problem—contact us ASAP before your order ships, and we’ll do our best to update your address (a quick security check may be required). If your order has already shipped, we’ll reach out to the carrier to assist you in any way we can.

📬 If your order gets returned due to address issues:

• You can pay a $7 reshipment fee to have it sent again.

Or, opt for store credit (excluding original shipping costs).💡 Pro tip: Double-check your address before submitting your order to avoid delays!

🔒If you purchased Route Package Protection, your package is 100% covered! You must contact us within 72 hours of delivery, and we’ll provide insurance information to file your claim through route.claims.com.

If you did not purchase protection, you must still contact us within 72 hours of delivery so we can help you file a claim with the shipping carrier. Unfortunately, resolution isn’t guaranteed, which is why we always recommend adding Route Package Protection for peace of mind.

⚠️The only way to ensure guaranteed protection is by purchasing Route Package Protection. Pink Plastic is not responsible for lost or stolen packages once marked as delivered.

💔 Oh no! If your order arrived damaged, and you purchased Route Package Protection, you must contact us within 72 hours of delivery. We’ll provide insurance information to file your claim through route.claims.com.

📞 If you did not purchase Route protection, you must still contact us within 72 hours of delivery so we can assist you with filing a claim with the shipping carrier. Unfortunately, resolution isn’t guaranteed, which is why we always recommend adding Route Package Protection at checkout.

⚠️ Pink Plastic is not responsible for damaged items once shipped. The only way to ensure guaranteed protection is by purchasing Route Package Protection.

First, please confirm the email was sent from info@shoppinkplastic.com 💗
Please double check this carefully to ensure it is a legitimate request from our team.

Occasionally, our system may flag an order for a quick security verification 🔒 to help protect both our customers and our business from unauthorized transactions.

If you receive this email, please follow the instructions provided to verify your order ✨ This process is quick and helps us safely move forward with fulfillment.

If you prefer not to complete the verification, you may request a full refund instead.

Yes, we ship worldwide!🌍

Feel free to email us before placing your order so we can help secure the most affordable and fastest shipping options for you. 💌

All orders are processed within 2-5 business days, though processing is often quicker. You can always email us for exact shipping times.

Standard international shipping typically takes 6-10 business days, while express shipping options take 3-5 business days. To arrange express shipping, email us or submit an express request 🌟.

Please note that international customers are responsible for any applicable customs duties, taxes, or fees required by their country’s regulations.

While these charges are not included in the total at checkout, we do our best to ensure our prices are fair and affordable to make your shopping experience as seamless as possible. These duties and taxes will typically be collected by your local postal carrier or customs office upon delivery.

We recommend checking with your local customs office for more information on potential charges before placing your order. If you have any questions or need assistance, feel free to email us—we’re here to help! 💌

Please note that international customers are responsible for any customs duties and taxes. For the fastest and most affordable shipping options, email us with your address and item(s).

All standard shipping orders are processed through Global Post Economy International, with some exceptions depending on your postal service. 📬

If you requested a custom shipping option via email prior to ordering, your tracking details will reflect the selected shipping method.

For assistance with tracking your order, feel free to reach out to us anytime!

📬 If your order is returned due to address issues, don’t worry! You’ll receive a store credit code for the value of the item.

To avoid this, please double-check your shipping address at checkout and keep track of your tracking number to stay updated on your order's journey.

If you have any questions, feel free to email us—we’re here to help! 💌

🔒 If you purchased Route Package Protection, your package is 100% covered! File a claim at route.claims.com for assistance.

📞 If you didn’t purchase protection, you’ll need to file a claim with the shipping carrier. Unfortunately, resolution is not guaranteed, so we always recommend Route Package Protection for peace of mind.

💔 Oh no! If your order arrived damaged, and you purchased Route Package Protection, you must contact us within 72 hours of delivery. We’ll provide insurance information to file your claim through route.claims.com.

📞 If you did not purchase Route protection, you must still contact us within 72 hours of delivery so we can assist you with filing a claim with the shipping carrier. Unfortunately, resolution isn’t guaranteed, which is why we always recommend adding Route Package Protection at checkout.

⚠️ Pink Plastic is not responsible for damaged items once shipped. The only way to ensure guaranteed protection is by purchasing Route Package Protection.

Sale items include any products marked as "on sale" on our website. But not those just offered during special events like Pink Friday or Holiday Sales. 💕

📦 Orders with standard shipping are processed within 2-5 business days (M-F). After processing, your order ships and should arrive in 3-4 business days, barring any carrier delays.

💌 If you would like express shipping, you can submit your request HERE or email us at info@shoppinkplastic.com. Be sure to include the item name, size, and the date you need it by. 🗓️ As a small business, we require express requests to be approved in advance to ensure your item arrives on time for your special occasion. Thank you for your patience!

✨ Orders with express shipping are processed within 1-2 business days. After processing, your item will ship and arrive in 1-2 business days, depending on carrier timelines. Need it super fast? We’ll do our best to expedite processing to get your order to you on time! 💖

🌟 All sales are final, and we do not accept returns or exchanges. However, if you receive a defective product or the incorrect item, please contact us, and we’ll gladly assist in resolving the issue.

If we determine that the damage occurred during shipping and was caused by the postal service, we will not be able to cover it. 💌 To ensure your purchase is protected, we highly recommend selecting Route Package Protection at checkout for 100% coverage.

Returns & Package Protection

All eligible returns are issued as store credit only. Refund exceptions are rare and granted solely at the discretion of Pink Plastic.

For returns, exchanges, store credit requests, and package protection claims, please use our portal below:

https://shoppinkplastic.loopreturns.com/#/

✨ Customers who purchase Return Coverage at checkout may process eligible returns directly through the portal, receive prepaid return labels, and enjoy an extended 14-day return window from the delivery date.

📦 Customers without Return Coverage must contact us within 7 days of delivery for return approval. Approved returns must be shipped back within 5 days of receiving instructions and must be unworn, unwashed, and in original condition.

🛡️ For lost, stolen, or damaged packages, customers who purchased Package Protection may submit their claim through the same portal above.

Store credits are valid for one year from the date of issue and may be used immediately after issuance.

For exchanges, store credit requests, returns, and package protection claims, please use our portal below:

https://shoppinkplastic.loopreturns.com/#/

✨ Customers who purchase Return Coverage at checkout receive access to faster exchanges through our portal, along with an extended 14-day exchange window from the delivery date. Once the return package is scanned by the carrier, eligible exchange orders may be processed without waiting for the original item to arrive at our facility.

📦 Customers without Return Coverage must contact us within 7 days of delivery for exchange instructions. Items must be shipped back within 5 days of approval. Exchanges, store credit, or replacement items will be issued only after the original item has been received and inspected.

💖 This policy helps protect our small business from worn, damaged, or missing return items while providing a faster and more convenient exchange experience for customers who choose Return Coverage at checkout.

All eligible returns are issued as store credit only. Refund exceptions are extremely limited and granted solely at the discretion of Pink Plastic.

For returns, exchanges, store credit requests, and package protection claims, please use our portal below:

https://shoppinkplastic.loopreturns.com/#/

✨ Customers who purchase Return Coverage at checkout may process eligible returns directly through the portal without contacting our team. Return Coverage customers also receive an extended 7-day return window from the delivery date, along with prepaid return labels for a faster and more convenient return experience.

📦 Customers without Return Coverage must contact Pink Plastic within 3 days of delivery for return instructions. Approved returns must be shipped back within 5 days of receiving instructions and must be unworn, unwashed, and in original condition.

🛡️ Customers who purchase Package Protection at checkout may also use the portal above to submit eligible claims for lost, stolen, or damaged packages during transit.

💳 Store credits are valid for one year from the date of issuance and may be used immediately.

💖 As a small business, customers are typically responsible for return shipping costs unless Return Coverage was purchased at checkout.

Exchanges, returns, store credit requests, and package protection claims can be submitted here:

https://shoppinkplastic.loopreturns.com/#/

✨ Customers who purchase Return Coverage at checkout receive an extended 7-day exchange window and may qualify for faster exchanges once their return package is scanned by the carrier.

📦 Customers without Return Coverage must contact us within 3 days of delivery for exchange approval. Approved items must be returned within 5 days, and exchanges, store credit, or replacements will be processed after the return is received and inspected.

💖 This policy helps protect our small business while providing a faster exchange experience for customers who choose Return Coverage.

LOOP RETURNS & EXCHANGES
If your return or exchange was processed through Loop Returns, items must be dropped off with the postal carrier within 14 days of approval. Please follow the instructions and label details provided through the Loop portal and confirmation email. 📦🩷

STANDARD RETURNS & EXCHANGES
Once approved, items must be dropped off with the postal carrier within 7 days of approval. As a small business, we typically do not provide prepaid return labels unless an exception applies, such as receiving the wrong item. Please follow the instructions provided in your approval email for a smooth return process. 💕

EXPRESS ORDERS
Express orders follow the same return guidelines listed above:
• Loop Returns: 14 days to drop off with the postal carrier
• Standard Returns (non-Loop): 7 days to drop off with the postal carrier

✨ Please make sure your package is scanned by the carrier within the required timeframe to avoid your return being denied.

LOOP RETURNS
For returns processed through Loop Returns, store credit is typically issued once the return package is scanned by the postal carrier. 📦🩷 Please note that if returned items are received damaged, worn, washed, or otherwise not in their original condition (unless the item was received damaged), the original payment method may be charged accordingly.

STANDARD RETURNS (NON-LOOP)
For returns not processed through Loop, store credit will be issued once we receive and inspect the return. Please allow 1–3 business days after tracking confirms delivery for our team to process your return and issue your store credit. 💕

✨ Store credits are valid for one year from the issue date and can be used immediately.

IF YOU PURCHASED SEEL PACKAGE PROTECTION
Orders protected with Seel Package Protection are covered for:
• Lost packages
• Stolen packages
• Missing deliveries marked as delivered
• Items received damaged

Please file your claim directly through your Seel protection confirmation email or through the link below for the fastest resolution. 🩷✨

For returns, exchanges, store credit requests, and package protection claims, please use the portal below:
https://shoppinkplastic.loopreturns.com/#/

IF YOU DID NOT PURCHASE SEEL PACKAGE PROTECTION
If your tracking states delivered but you cannot locate your package, please:

1. Verify the shipping address and check for delivery notices.
2. Check with neighbors, household members, or hidden delivery locations.
3. Contact the carrier directly for assistance or to file a claim:

• USPS: File a claim through the USPS Missing Mail page
• UPS: File a claim through the UPS Claims page

📦 Please note: Once a package is marked as delivered by the carrier, Pink Plastic is not responsible for lost, stolen, or missing packages if Seel Package Protection was not purchased at checkout.

🎀 We strive for accuracy with every order, but if you receive an incorrect item, please notify us within 7 days of delivery. For U.S. customers, we’ll provide a return label and offer either a reshipment or full refund. 💌 For international customers, you may be asked to keep the item with a refund issued.

Please drop off return shipments within 10 business days of receiving the return label. Once scanned, we’ll promptly reship your correct item via priority shipment.

For sanitary reasons, the following items are final sale and cannot be returned or exchanged:

• Handmade items (noted in descriptions)
• Swimsuits
• Accessories
• Bodysuits and intimate wear

Additionally, sale items, including Black Friday and Cyber Monday purchases, are final sale. 🚫

We’re sorry to see you go!

Orders can be canceled within:
•Within 24 hours of purchase: Full refund.
•After 24 hours: $5 cancellation fee.
•Outerwear/Pre-orders: $10 cancellation fee after 24 hours due to made-to-order processes.

Please note that these fees help us manage the costs associated with processing and preparing your orders. If you have any questions or need assistance, feel free to reach out to us.

Shipping delays can be frustrating, and here’s how we handle them:

• Standard Shipping Delays: Unfortunately, carrier delays due to weather or holidays are beyond our control, and we cannot offer refunds.
• Express Shipping Delays: If we confirmed a guaranteed delivery date and the order arrives late, you may request a refund of the shipping cost or return the item for a full refund, provided the item is unworn and in original condition. Delays caused by weather or other carrier-related events beyond our control are excluded, as neither we nor the carrier can guarantee delivery under those circumstances.
• Return for Store Credit: Regardless of the shipping method, you can return the item for store credit as long as it's unworn and in original condition.

For the best protection, purchase Route Package Protection at checkout. 🌟

Yes, your store credit is valid for one year from the date it's issued. Please ensure you use it within this timeframe, as we cannot accept it after expiration. If you have any questions or need assistance, feel free to contact us. We're here to help! 💌 

Thank you for shopping our annual sale week! Pink Friday starts on the Friday after Thanksgiving and runs through Cyber Monday. Enjoy sitewide deals all weekend long—perfect for all our Pink Plastic Babez! 

As a small business, we experience a surge in orders during sale periods. Processing times for all orders typically range from 2 to 10 business days. However, we strive to ship most orders within 3-5 business days.

If you need your order sooner, feel free to email us about express shipping, and we’ll do our best to accommodate your request. 💌

Once your order is processed, it will be shipped via standard shipping, which typically takes 3-5 business days. 📦

Unfortunately, all items purchased during Sale Week are final sale, and we do not offer returns or exchanges. Please be sure to review our size chart carefully before making a purchase.

If you have any questions about sizing, feel free to email us—we’re happy to help you find the perfect fit! 💖

Yes, express shipping is available upon request! Please email us at info@shoppinkplastic.com before placing your order to arrange express shipping. If you place your order without contacting us first, we may not be able to accommodate your request.

If you purchased Package Protection at checkout, your package is 100% covered! Simply email us, and we’ll provide you with claim instructions to resolve the issue.

If you did not purchase protection, please contact USPS or UPS directly to file a claim. Unfortunately, we are not responsible for missing packages once they are marked as delivered.